How we'll work together
Every project's different, so this can't promise exact timings or costs, that's what your proposal's for. But it'll give you a really good picture of what working with me looks like, whether it's branding, a website, or something more creative, from your first enquiry through to handover and beyond. No guessing, no wondering what happens next.
Three ways we might work together
👇 Tap a path to choose it, the steps below will update to match
Booking both branding and a website? Even better, one questionnaire and one tracker cover you either way.
Discovery & inspiration questionnaire
Once your contract and deposit are in, you'll get a Discovery & Inspiration Questionnaire to fill in. It's how I get to know your business properly before any design work starts, your goals, your audience, confirming your brand name, and gathering inspiration in whatever form works for you: screenshots, website links, a Pinterest board, or even an AI generated mockup of the vibe you're after. What you don't like is just as useful, so there's room for that too.
This applies to branding and website projects alike, so it's one document, filled in once.
The process, step by step
Pick a path, the steps below will update to match.
Enquiry & discovery call
A quick call (or email if that's easier) to talk through what you need and see if we're a good fit.
Proposal
You'll get a clear proposal: scope, timeline, and cost, no surprises.
Contract & deposit
Contract signed, deposit paid, and you're officially booked in.
Welcome pack
A short pack with everything you need to get started, plus what to expect from me along the way.
Discovery & Inspiration Questionnaire
Your goals, your audience, and all the inspiration you can throw at me, in one document.
Moodboard & creative direction sign off
I pull together a direction based on your questionnaire; once you sign off, design begins.
Design
The full visual system takes shape, logo, colours, type, the works.
Presentation
I walk you through everything in a proper presentation, not just a file dump.
Revisions
Your feedback rounds, built into the process from the start.
Final sign-off
Once you're happy, we lock it in.
Handover
Every file, every format, everything you need to use your new brand with confidence.
Six month check-in
A friendly check-in a few months on, to see how it's landing.
Enquiry & discovery call
A quick call (or email if that's easier) to talk through what you need and see if we're a good fit.
Proposal
You'll get a clear proposal: scope, timeline, and cost, no surprises.
Contract & deposit
Contract signed, deposit paid, and you're officially booked in.
Welcome pack
A short pack with everything you need to get started, plus what to expect from me along the way.
Discovery & Inspiration Questionnaire
Your goals, your audience, and all the inspiration you can throw at me, in one document.
Platform & structure confirmation
We confirm the platform, Squarespace, Wix, Shopify or WordPress, and map out the site structure.
Design direction sign off
A design direction based on your brand and questionnaire; sign off before I start building.
Build
Your site comes together, page by page.
Walkthrough & feedback
I walk you through the live build and gather your feedback.
Final sign-off
Once you're happy, we lock it in.
Handover & launch
Your site goes live, with everything you need to manage it yourself.
Six month check-in
A friendly check-in a few months on, to see how it's landing.
Enquiry & discovery call
A quick call (or email if that's easier) to talk through what you need and see if we're a good fit.
Proposal
You'll get a clear proposal: scope, timeline, and cost, no surprises.
Contract & deposit
Contract signed, deposit paid, and you're officially booked in.
Brief & references
Your brief and any references, so I know exactly what you're picturing.
Storyboard or shot list approval
For animation and videography, you'll sign off a storyboard or shot list before we shoot.
Production
The shoot, the animation, the making, happens.
Review round
One structured round of feedback before final delivery.
Delivery
Final files, delivered in whatever formats you need.
Your progress tracker
Here's the bit clients tend to love most: a private, password protected portal built just for your project.
It shows exactly which stage you're at in real time, so you always know what's happening and what's next, across all three paths. You can see progress at a glance, and there's always a way to book in a call if you want to talk something through.
The investment
Every project's different, so I work up a bespoke quote scoped to exactly what you need. Your proposal always sets the cost out clearly before you commit to anything.
How payment works: a deposit secures your spot. From there we can discuss payment options that suit your project and budget. It's all confirmed in writing in your contract before we start.
FAQs
How many rounds of revisions do I get?
It depends on the project, but your proposal will always state exactly how many rounds are included.
What if I want more revisions than that?
No problem, extra rounds are simply added and costed separately, agreed before I start on them.
Do you work with international clients?
Yes, all the time. Time zones just mean we plan our calls a little more carefully.
How will we communicate during the project?
Mostly email, with calls at the key milestones, plus your progress tracker so you always know what's happening.
Do I need a contract, even for a small project?
Yes, every project gets a contract. It protects us both, and it means nothing's left to guesswork.
What if I already have a brand or logo?
That's fine, we can build a website around what you've got, or revisit the brand first if it's not quite working for you.
Can I book just one service, like a logo on its own?
Yes. Branding, website, and creative work can all be booked separately or together.
What if I want branding and a website?
Even better, one questionnaire and one tracker cover you either way, no doubling up.
Who's actually doing the work?
Me, plus a small trusted crew of freelance collaborators when the brief calls for it. You'll always know who's involved.
What's your policy on AI?
AI tools help with research and reference gathering, never with the actual design or creative work. That part's always mine.
How long does a project usually take?
It varies by scope, your proposal will set out a realistic timeline before you commit to anything.
Ready when you are
If this has answered what you needed, brilliant, let's get a call in the diary. Still got questions? That's what the discovery call is for too.
Book a call